OpenText vs MFiles: Which is Better for Business Process Automation?

Is your Chandler-area organization utilizing business process automation software to simplify processes and further advance your team's efficiency? Otherwise, you’re probably wasting precious time and financial assets.

With the technological capabilities of business process automation, you can program repetitive, rules-based processes, so it makes your business workflows more efficient, saving on personnel time, and ensuring your staff can concentrate on efforts that augment the company.

Now, we're examining two of the frequently used enterprise content management (ECM) applications accessible today for business process automation: M-Files and OpenText. We will assess both, alongside each other and share how we utilize these tools at Wave.

Firstly, let's begin with a primer on what business process automation is and how it operates.

What is business process automation?

Business process automation (BPA), alternately called business process management (BPM), is the utilization of machine-driven technology to streamline routine, rules-based tasks like sending records, data entry, orienting a new employee, processing fees, or processing accounts payable transactions.

Advanced automation platforms utilize innovative technologies like robotic process automation (RPA), artificial intelligence (AI), and machine learning (ML) to deal with these monotonous tasks on your staff’s behalf.

By mechanizing tasks that would typically use up relevant man-hours, your priceless human resources can turn their attention to other areas of the organization where they can be more beneficial.

Automation also reduces the chance of human error, imprecision, and process logjams - all these take away from a company’s main point.

How do I know which workflows I can automate?

Not every business process is suitable for business process automation. The right task is one that is done routinely and can be explained by user-created standards and actions.

What to search for in a process that can be mechanized:

• Does it require that it be regularly done in the same manner in the entire organization?

• Is it a routine, repeatable process?

• Is it critical that the task is flawless?

• Does the process involve a large amount of duties?

• Does it require several people to do?

• Is it time-dependent?

• Is it needed that there’s an audit report for this process?

M-Files vs OpenText Comparison

M-Files Pros and Cons

M-Files is a robust ECM system that offers both on-premise, cloud solutions, or a hybrid version contingent on your organization requirements. It offers automation technology to standardize your business procedures and workflows together with intelligent information management.

At Wave, we frequently utilize M-Files as a one-way information receiver for a client's distinct tools and particulars. In this way, we can help a client experiencing rapid expansion, the capacity to unite all of their operations and information, and acquire greater promptness during digital formation.

M-Files is a good, extensible tool for customers who don't already have a hulking ECM like OpenText Documentum already installed in their organization.

But, with MFiles it's essential to keep in mind that constructing automation requires the acquisition of an add-on called a 'vault'. M-Files available vaults are Document Management, Contract Management, Back Office, HR, Project Management, GDPR, and QMS.

The rate is fixed on a case-by-case rationale influenced by the features your business calls for.

OpenText Pros and Cons

OpenText is an Enterprise Information Management (EIM) software that empowers businesses to take greater advantage of enterprise details, industrialize156] tedious tasks, create a more scalable business model, and reduce risks associated to information governance and intellectual property.

It can be deployed on-premises in a data facility or with the cloud.

At Wave, we typically see OpenText applications used in either of the following ways: with Documentum as a deeply embedded ECM or through Application Extender (AX) which functions as a downsized, construct-as-you-go substitute to Documentum.

Documentum comes fully equipped and prepared to clear up any business problem you bear. The problem with Documentum is that the UI is a tad complicated, it demands heavy maintenance, and upgrades, as well as the platform itself, are costly.

For companies that have formerly invested in Documentum and aren’t inclined to rip out the application and make a fresh start, Wave can help with platform upgrades and improvements in such a way that businesses can get the most out of their ECM environment.

With Application Extender, the user experience and user interface (UI/UX) are quite different from Documentum which a number of customers like.

It's a terrific substitute for enterprises who aren’t keen to invest in Documentum, and it can be reinforced to figure out any organizational difficulty.

The problem with AX is that it isn’t fully loaded out of the box like Documentum, rather, connectors and extensions will need to be inherent to develop increased functionality and set up automated processes.

Like M-Files, the rate of Documentum and Application Extender are set on a case-by-case basis contingent on the characteristics your organization needs.

Let Wave Help You Deploy and Streamline Your BPA Software

If your business is unfamiliar with business process automation, or you've already begun streamlining workflows but want to reinforce your tools to achieve more, Wave can be of service.

Wave assists businesses similar to yours every day to implement automation cloud, SaaS or on-premise solutions, content management systems (CMS), and enterprise resource planning (ERP) software.

We assist our clientele to simplify their processes through the entirety of the lifecycle, computerize monotonous, repetitive work, and integrate the overall tech stack to eliminate siloes and create long-lasting expandability for theircompany.

Already using a legacy software, and have no desire to start all over again? No worries!

Wave can be closely associated with your company and enhance your current business applications via add-ons, assimilations, and connectors so you can get more from your current technology infrastructure without needing to start again with a new service provider.

We're comfortable working with ECM tools like M-Files, OpenText and Microsoft Sharepoint, or any other content services software you're currently implementing.

If you'd like to learn more about how Wave can contribute to digital transformation and business process automation in your Chandler organization, contact us today.