At Wave, advising is at the center of what we do and who we are. Since the late ’90s, our consulting first principle has allowed us to develop a tailored solution for each client’s individual needs instead of a catch-all solution. We work in conjunction with our customers throughout Chandler, devoting resources and time so that we have a thorough understanding of their pains and expectations and can build a custom approach to strategic digital transformation.

Back Office Modernization

The Back Office is the heart of your business. If your processes have numerous hold-ups, the resulting loss of productivity will spread throughout your entire business. For example, let’s say a business brings on a new client in minutes but requires a long time to onboard a new employee or partner. That’s an issue because both your employees' abilities and your vendor’s products play a important role in providing excellent service to the customer. Therefore, if those pieces are not operating smoothly, your client is ultimately the one who is disadvantaged. Your Front Office can only be as efficient as your Back Office, and both must be incorporated in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our expertise includes a full understanding of your business standards as well as the technology that efficiently delivers intelligent information. We ask the right questions and can determine the right data to resolve questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most important piece of a migration. Every migration must have a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations should include search capabilities, security, mapping metadata, folder structure, and many other elements that will enable users to find pertinent data. It is imperative that you spend the time to document the problems you are having and what is necessary to move forward.

 
 
 

Intelligent Information Management

It is widely understood that the modern organization requires several sources to collect content whether it’s a ERP, CRM, HCM, or ECM. Regardless of which system you’re using, it contains vital business information and content that is crucial to the success of your business. Both companies and their clients need information from multiple sources to complete assignments, and this adds additional obstacles if that data is not easily accessible. The traditional approach was to pull data into a central location but this route is not sustainable forever as one program can’t maintain everything, particularly in some SMBs and enterprise organizations.